1. WHEN WILL MY ORDER ARRIVE?
Please allow up to 1-2 business days to verify and process your order and between 5-10 business days for delivery. You will receive an email notification once your order has shipped.
2. WHAT PAYMENT METHODS DO YOU ACCEPT?
We currently accept Visa, Mastercard, American Express, Apple Pay, Google Pay Etc...
3. I AM HAVING ISSUES CHECKING OUT. WHAT DO YOU SUGGEST?
Please ensure that the billing address is consistent with your bank’s records. Otherwise, you will need to contact your bank/credit card provider as we cannot resolve credit card issues on our end.
4. WHAT CURRENCY ARE YOUR PRICES IN?
Orders placed by customers residing in the USA will be charged in USD.
5. HOW DO I TRACK MY ORDER?
Go to My Orders in your TENDIZE. account to track your package. Or Click Here
6. WHAT IF I MISS MY ORDER DELIVERY?
Do not worry, the delivery agent will try to deliver again on the next working day. You can also call the delivery agent to get the latest delivery update.
7. DO YOU PROVIDE RETURNS & REFUNDS?
Yes! You can check out our returns & refund policy here.